*All Free Shipping promotions exclude overnight delivery and include US Domestic States Only*
We reserve the right to utilize the most affordable shipping carrier when a coupon code is applied. Amount discounted will be calculated at checkout and may not exceed total value of the sale item amount. Few exclusions may apply for Free Shipping promotions, if shipping costs exceed maximum amount allowed to be applied as a discount towards the order.
Please see our COVID-19 Prevention Policy to see what measures we are taking to help prevent the spread.
Orders will be shipped in first come-first serve basis within 2-4 business days depending on in stock quantities, and back orders.
If ordered item is found on back order, the customer will be presented with an alternative option via phone/email, an ETA of back order, or a full refund will be issued in the event the item goes obsolete.
If your item is a Pre-Order item your order will be fulfilled once distribution is made by our vendor. Estimated time frames are estimates, and we will communicate once we get updates if there are delays.
We reserve the right to cancel shipment on any order if we suspect fraudulent activity is taking place.
Open Road H-D does offer local pick-up via curbside or in person during normal business hours. Hours of operation for curbside and in person pick-up are: